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- How can I initiate home healthcare services?
- All home healthcare services must be ordered by a physician. Contact your physician to request an evaluation.
- How knowledgeable is your staff in case I have a question?
- Our staff is comprised of many people who have been in this field for over 20 years. If we do not have an answer, we will get one for you.
- How often will a nurse or therapist visit my home?
- The frequency of home healthcare visits is determined by your skilled need and by your doctor's specific orders. Your nurse and/or therapist will discuss your plan of treatment with you.
- How can I contact the nurse, aide, or therapist assigned to me?
- Please, contact the office for any scheduling questions. The office staff will be able to reach your nurse, aide, or therapist to relay any messages.
- What type of rehabilitative services do you offer?
- We offer physical, occupational, and speech therapy services.
- Do you deliver my equipment to my home?
- Yes, equipment can be delivered to your home or to your hospital room before going home. There may be a service fee for deliveries made after-hours.
- Do you rent or sell equipment?
- Equipment can be either rented or sold (or you may have the option of both) depending on the type of equipment and your insurances reimbursement agreements.
- Will you bill my insurance for me?
- Yes, we take care of all the paperwork involved in billing your insurance for reimbursement.
- What types of services do you offer in the home for pediatric patients?
- We offer many of the same services we do for adults including skilled nursing and therapies (physical, occupational, and speech), as well as phototherapy, intravenous , and feeding therapies.
- If I have a medically fragile child, what services can you provide for me?
- We offer shift or hourly care for children with need for extended care.
- Will I be able to participate in the scheduling of my child's shift care?
- Most certainly.
- Will there be team meetings with the nurses, family, and physician to coordinate my child's care?
- Yes. Care conferences are held regularly to keep communication lines open.
- Do you deliver oxygen?
- We have oxygen services that include: oxygen concentrators, portable gas tanks (various sizes), liquid oxygen, portable liquid oxygen, and conserving devices for both gas and liquid tanks.
- Do you provide instruction on each piece of equipment that you deliver?
- Yes. Instruction is given with each delivery of equipment. We also provide follow up visits on our clients who are on our respiratory services such as oxygen therapy.
- What type of infusions can I receive in the home?
- We offer a variety of infusions in the home, such as: antibiotics, IVIG, TPN, enteral, anticoagulants, and more.
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